We understand that plans can change. This policy outlines our cancellation terms to ensure a smooth process for all customers.

Orders can be cancelled within 24 hours of placement for a full refund. After this period, cancellations may be subject to fees or may not be possible if the order has already been processed or shipped.

To cancel your order, please contact our customer service team immediately with your order number. You can reach us via email or phone during business hours. Cancellation requests must be submitted in writing for confirmation.

Approved cancellations will be refunded to the original payment method within 5-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

Custom-made, personalized, or final sale items cannot be canceled once the order is confirmed. Digital products and gift cards are also non-cancellable after purchase.

We may make exceptions to this policy in cases of product defects, shipping errors, or other extenuating circumstances. Each case will be reviewed individually by our customer service team.